Online counselling available worldwide
Online relationship counselling for couples means that high-quality professional relationship counselling is no longer limited to people living close to where your preferred professional therapist is located. Online relationship counselling is just like face-to-face couples counselling except that you and your partner connect with the therapist via the internet. New evidence is proving that online counselling is just as effective as face-to-face couples counselling and offers a new opportunity to get help, even if you’re in another city or on the other side of the world.
We’ve all become so comfortable shopping, banking and accessing other services online, that it is a natural progression for therapy to move more in this direction. I am now delighted to offer an online relationship counselling service so you can access counselling at home or on your travels. It is ideally suited to couples with limited mobility or even when each partner is in a different location. You don’t need to commute to see me and you avoid all the travel, parking and other costs associated with face-to-face counselling.
If you think you may prefer to experience online relationship counselling from the comfort of your own home or office space, I’m confident that you will gain the same benefits whether we meet in person or on the screen. I would go so far as to say that being in your own environment can even be more helpful, enabling you to be less stressed, more relaxed and ultimately to benefit more deeply.
The safer alternative to Skype
I’ve selected a high-quality webcam platform and all data is held securely to protect your privacy. I take the client’s wellbeing and privacy very seriously, so I have carefully researched the best online video platform to use for online relationship counselling. Many people have asked me why I don’t use Skype. I’m aware that many therapists do use Skype, but I have decided not to use this service for the following reasons:
Skype cannot verify transmission security and does not provide a point-to-point service (all conversations are relayed via Skype servers where that data are stored and made available on request). Skype has no audit notifications and can gather and use information about you. Skype is frequently wiretapped by authorities and can also be hacked. Skype can sell their list of contacts. In the USA, Skype does not comply with HIPAA security standards and has publicly stated it is not appropriate for online therapy and does not wish to be HIPAA compliant. Professional medical and mental health organisations worldwide oppose the use of Skype for online therapy and have advised that providers offering ‘Skype therapy’ should reconsider if they wish to remain credible.
and now for the good news!
The service I have selected to use is called ZOOM.
This platform is similar to Skype but unlike Skype, ZOOM is secure and confidential. Only the therapist can host Zoom meetings in accounts with multiple clients. As host, the therapist controls attendance through the use of session IDs and passwords. The therapist can screen share or lock screen sharing. The therapist has complete control of the session and clients attending the session, with features such as lock meeting, mute/unmute all, lock screen sharing, and end meeting. Zoom employs industry-standard end-to-end Advanced Encryption Standard (AES) encryption using 256-bit keys to protect meetings. Zoom encryption fully complies with HIPAA Security Standards to ensure the security and privacy of patient data.
There is no additional cost to clients for this service.
As the confidentiality, security and wellbeing of my clients are paramount, I have chosen to use ZOOM.